Welcome to Vernon Chevrolet

I don’t feel like I am at a dealership. They make me feel like we are all friends.

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Friendly, professional customer service! Had the pleasure of purchasing my second new car from this dealership. Worked with Geoff and Leo, they were very patient and didn’t pressure me into my purchase. Service department has great customer service as well!

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Excellent service, almost no wait time. Only came here to have a hood guard put on my truck. Looks good and I was in and out.

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Jeff was wonderful to work with, and as a first time buyer and a girl, I did not feel like I was being cheated.

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Evan and the service department crew are top notch and informative. Highly recommend them.

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Service was very good and quick

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Larry was informative, professional, knowledgeable and we really enjoyed our experience working with him. This is the first time we have felt comfortable with the sales person in our entire lives. Please give him a raise.

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From start to finish the experience was great! Thank you to the entire team that helped out.

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Went for an oil change and I was treated well. Overall it was a good experience.

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Very friendly, no pressure, easy to work with and fast.

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Shout out to Sean Butler in service for keeping me informed and off the edge about my vehicle

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Great experience with Mark

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I was in for a routine oil change which occurred promptly, courteously and efficiently. Well done, thank you.

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Service was excellent, employees were courteous.

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Excellent service

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The people are very helpful and friendly. You are not there all day waiting for service, they give you an approximately time they are true to their word. Great service and great customer service. Note: Randy took the time to answer any questions i had with out making me feel awkward.Great place to take your car to and since i brought my card there its a great place to buy your car.Satisfied customer

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As a single person it is good to deal with great people

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Good people.

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Fast friendly and courteous

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I came in to Carter Chevrolet as a potential first time new vehicle buyer. Right from the start, beginning with online inquiries of vehicles I was interested in, the service was excellent. I was very impressed with the service and overall experience from start to finish. As someone who was quite frankly fearful of the process, expense, and commitment of buying a new vehicle... Everyone at Carter Chevrolet was friendly, helpful, knowledgeable, and made the process pretty enjoyable actually! Everything was explained clearly to me along the way by my sales person Miguel, he went the extra mile to make car buying easy and fun. Evan in the service department made sure that everything was taken care of with my added options.. done right and ahead of schedule. My 2020 Chevrolet Equinox Premier AWD was beautifully detailed and ready to go when I arrived to take delivery. Miguel introduced me to Nej, the very knowledgeable sales manager for the final paperwork process. I was pleasantly surprised with the clarity and efficiency of his way of finishing up the final sale. There was no pressure, just explanations.. and weighing the pros and cons of different options at the end. I made my choices freely with everything explained clearly to me. I didn't even have to worry about getting my new vehicle home... while I was finishing up paperwork, my new plates were put on.. and two staff members dropped it off at my home for me! I left feeling amazed at the experience, I was treated not like a customer.. but a friend. I rode home excited to start enjoying my new Equinox.. waiting for me! Thank you all at Carter Chevrolet for being on my side and treating me like a friend.. HELPING me buy my first New Vehicle!Jayson SmithStafford Springs, CT

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Buying a car is one of those headaches that most people would rather avoid if they could. But if you have someone like Miguel to help you over the hurdles, it becomes much easier. Miguel was a pleasure to deal with, and followed up after the sale to make sure I was happy and let me know that if I ever have any questions, he is available to help. And Nej made sailing through the paperwork a breeze. Thanks to you both for making this experience easier than I expected.

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I had just made my last payment on my other vehicle. Then, BAM! I needed another vehicle for hauling and moving. After checking out several dealerships in the area. I went to Carter. Found the Truck at a price I could not ignore! Geoff from The Sales Department was great! Nejder from Loan Department was able to work with me. NO downpayment. AND most of all... this was the first time I bought a Brand NEW vehicle for myself! The Service Department still needs a to get with the program, which has ALWAYS been an issue for years. But overall, I really liked these guys!! Thanks!!

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Larry, our sales rep, was well informed about the model truck we were interested in, was pleasant Nd easy to work with. Dave, another sales rep, went out of his way to help me cancel my old registration. Naj was very organized and helpful in closing the paperwork. Really appreciated there was no hard sell on the vehicle or the other options.

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This time had oil changed on equinoxAlso sent bad review on experience I had with Buick Enclave as they miss diagnosed and ended up not fixing problemService manager did me right by Not charging me to put all new struts on frontMuch appreciated as Buick has been a money pit. Daughter & husband have same year Honda odessy and have had very few problems and Buick has been one problem after another

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My husband and I had a great experience. The first time we met with Leo he did a great job of providing us with all of the information we were looking for with no pressure. We didn’t purchase our car that day but Leo left a lasting impression. After shopping around and having mediocre sales people try to meet our needs, we came back to Carter Chevrolet. Once again we were impressed with the service we received from both Leo and the finance team. We would definitely recommend!

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